Privacy Policy

Privacy Policy

Stickers and That Limited
Effective Date: 18/07/2025

1. Introduction

At Stickers and That Limited, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with us.

Stickers and That Limited is a company registered in England and Wales under company number 11607844, with its registered office at 119 Market Street, South Normanton, Alfreton, Derbyshire, England, DE55 2AA.

2. What Information We Collect

We may collect and process the following personal data:

• Identity Data – name, username or similar identifier.
• Contact Data – email address, phone number, billing/shipping address.
• Transaction Data – details of products and services you’ve purchased from us.
• Technical Data – IP address, browser type, operating system, and usage data when you interact with our website.
• Marketing Preferences – your choices in receiving marketing from us.

We do not knowingly collect data from anyone under the age of 16.

3. How We Use Your Information

We use your personal data to:

• Process and fulfil your orders.
• Manage payments, fees, and charges.
• Communicate with you about your order.
• Send service-related updates.
• Improve our website and customer experience.
• Send marketing communications (if you’ve opted in).

4. Lawful Basis for Processing

We only process your data when legally permitted. The most common grounds we rely on are:

• Contractual necessity – to fulfil a contract with you (e.g. processing your order).
• Consent – where you’ve opted in for marketing.
• Legal obligation – for tax and accounting purposes.
• Legitimate interests – to improve services or prevent fraud (unless overridden by your rights).

5. Sharing Your Data

We may share your data with trusted third parties to help us run our business, such as:

• Payment processors (e.g. Stripe, PayPal)
• Delivery and logistics partners
• IT service providers
• Professional advisers (e.g. accountants, legal)
• Regulators and authorities where required by law

We never sell your personal information.

6. Data Retention

We only keep your data for as long as necessary to fulfil the purposes we collected it for, including legal or tax obligations. For most customer data, we retain information for 6 years after your last order.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing in certain situations.
• Withdraw consent where you’ve provided it (e.g. for marketing).
• Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

To exercise your rights, contact us at:
📧 hello@stickersandthat.co.uk 
📞 020 8066 6676

8. Data Security

We implement appropriate security measures to protect your data from loss, misuse, or unauthorised access. However, no online transmission is ever completely secure, so we cannot guarantee absolute security.

9. Cookies

Our website uses cookies to enhance user experience, track website usage, and enable online ordering. For more details, please see our Cookie Policy.

10. Changes to This Policy

We may update this policy occasionally. Any significant changes will be posted on our website with the updated date. Please check back regularly.